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A leading motor insurance brokerage is seeking a Sales Team Leader. They provide customers with tailored insurance solutions through exceptional service, competitive pricing, and trusted advice. The organisation prides itself on professionalism, integrity, and a results-driven culture, protecting what matters most to customers by ensuring they get the right cover at the right price.
Role Overview
The Sales Team Leader will lead and motivate a team of sales advisors to achieve and exceed sales targets across motor insurance products. This is a hands-on leadership role ideal for a dynamic individual who thrives in a fast-paced environment and can foster a high-performance, customer-focused culture. The successful candidate will uphold the highest standards of professionalism and compliance within a regulated setting.
Key Responsibilities:
Leadership & Team Management
Lead, motivate, and develop a team of sales advisors to achieve individual and team KPIs.
Conduct team briefings, performance reviews, and regular one-to-one coaching sessions.
Promote a positive, customer-centric, and high-energy team culture.
Sales Performance
Drive new business, renewal, and cross-sell performance targets.
Monitor sales activity and conversion metrics to identify performance opportunities.
Support advisors with complex or high-value customer interactions.
Operational Excellence
Ensure adherence to company policies, FCA regulations, and data protection requirements.
Oversee quality assurance processes to maintain accuracy and service standards.
Manage workload allocation, scheduling, and attendance to maximise team output.
Reporting & Analysis
Prepare daily, weekly, and monthly performance reports for management.
Analyse performance data to inform decision-making and continuous improvement.
Training & Development
Identify skills gaps and deliver targeted coaching and development sessions.
Support onboarding and professional growth of both new and existing staff.
Key Skills & Attributes
Proven leadership experience in a sales environment, ideally within motor or general insurance.
Strong knowledge of insurance products, underwriting principles, and regulatory frameworks.
Excellent communication, negotiation, and interpersonal skills.
Motivational and goal-oriented leadership style.
Analytical mindset with commercial awareness and problem-solving capability.
Highly organised, resilient, and adaptable to change.
Qualifications & Experience
Minimum 2–3 years’ experience in a sales leadership role within insurance or telesales.
Experience working in a regulated insurance brokerage (motor insurance preferred).
Cert CII qualification or working towards it (desirable).
Proficient in CRM systems and Microsoft Office applications.
What’s on Offer
Competitive base salary plus performance-related incentives.
Comprehensive training and professional development.
Supportive, growth-oriented working environment.
Clear career progression within a successful and expanding business.
Team Leader - Motor
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