Claims Technician

Discipline: Claims
Job type: Permanent
Contact email: joshua@weareedenbrook.com
Job ref: J4377
Published: over 1 year ago
Edenbrook are recruiting for one of the world’s largest specialty market brokers, seeking a Claims Technician Key Responsibilities will include but are not limited to: Managing Resources • Providing support to Claims Advocates and Claims Manager and Assistant Manager as and when required. • Undertaking ongoing communication with claims colleagues, accounts and other Bishopsgate divisions to ensure timely and accurate production of documentation and maintenance of systems and records Business Operations • Overseeing and completing production of new claims files • Reviewing and assessing more complex claims • Providing Underwriters with an informed précis of claim • Answering complex questions from Underwriters quickly and accurately • Negotiating with underwriters, attorneys and clients on complex claims • Reviewing and assessing Underwriters comments and making informed decisions • Reconciling funds and accounts, investigating any discrepancies that arise • Providing regular feedback to Claims Manager on portfolio of claims, current status and current processing volumes • Escalating contentious issues/complex claims to Claims Manager or Claims Director • Ensuring compliance with FCA Guidelines and Group rules and procedures, including maintaining accurate records Market Environment • Proactively expanding and maintaining awareness of market, industry and business class through networking, client/market meetings, attending conferences/briefings and reading appropriate articles/publications • Recording Continuous Professional Development (CPD) The ideal candidate should have: • Good GCSE’s or A Levels including Maths & English • Working towards ACII - Desired • Cert CII