Claims Handler - Financial Lines

Discipline: Claims
Job type: Permanent
Contact email: joshua@weareedenbrook.com
Job ref: J5500
Published: 3 days ago
Claims Handler – Financial Lines As a Financial Lines Claims Handler you will be responsible for handling claims that occur out of our Financial Lines classes. You will be expected to ensure the proper servicing and settlement of claims within your designated authority. Working in partnership with senior handler / Claims management whilst at all times maintaining the highest standard of technical file handling and customer service. Claims Handler • Reports directly to Core Claims Manager. • Claims oversight from Technical Claims Manager. • Works in close co-operation with team colleagues. Job Responsibilities & Competence • Manage, assess and adjust assigned claims, ensuring that coverage is accurately accessed, and file reserving is correctly set / maintained. • Proactively manage claim files ensuring all documentation is correctly filed and claims are regularly updated, diarised and managed proactively. • Ensure that claims are handled promptly, fairly and with integrity in accordance with The Hartford claims management guidelines. • Work closely with claims management and other team members as required on individual claims. • Maintain portfolio of Financial Lines TPA/DCA loss bdx and payments. • Receive mentoring and coaching from experienced senior claims handlers / claims management. • Maintain the highest standards of communication with claims management and underwriting to ensure that information on significant claims and claims trends is shared expeditiously. • Ensure that large loss information is shared promptly and that large loss reports are issued appropriately.