Claims Handler

Location Essex
Discipline: Claims
Job type: Permanent
Contact name: Matthew Gowan
Contact email: matthew@weareedenbrook.com
Job ref: J4217
Published: 15 days ago
EL/PL/Property Claims Handler £25,000 - £30,000 Essex – flexible hybrid working A growing MGA under one of the largest names in the Market are seeking a Claims Handler to support function growth based out their Essex office. Responsibilities: • Advise and update your clients about relevant events and discussions during their claim. Ensure complete customer happiness by regularly assessing the status of claims with clients, insurers, recovery agents and solicitors. • technical advice to clients throughout the duration of the claim • Build and maintain your market, insurance, legislation and other technical knowledge. Efficiently running claims and keeping the system updated with all relevant information. • Balance your workload in order to service the client promptly and expertly. • Task focused with a desire to develop and cultivate your career with us. • Update insurers and recovery agents, informing them of any additional information acquired during the claims process. Ensure that claims statistics are accurate and produced in accordance to SLAs. Skills & experience: • Cert CII/Dip CII desired • Educated to GCSE standard or equivalent. • You have experience within the insurance industry and expert claims handling focus. • Strong customer service drive along with your good planning and analytical skills. • Applying due diligence and process adherence accompanied by high accuracy and attention to detail. • You have good communication and interpersonal skills and will take initiative when assisting team members. • Proficient in MS Office