Claims Handler Property

Discipline: Claims
Job type: Permanent
Contact email: joshua@weareedenbrook.com
Job ref: J5541
Published: 4 days ago
We have an exciting opportunity within the Large Loss Unit for a Senior Claims Technician, to handle high value and complex claims within a team handling Motor, Casualty, Property and Financial Lines claims across Retail and Commercial. You’ll be responsible for ensuring the effective settlement of complex claims by conducting thorough investigations and engaging in negotiations to reach agreed conclusions within established authority levels. If you’re a detail-oriented professional with a passion for delivering exceptional service and navigating challenging scenarios, we’d love to hear from you! What you’ll be doing: • Pro-active management of a portfolio of claims with a potential of £500K+ from notification through to settlement. • You will be responsible for Major Property losses. • Delivering excellent customer service whilst maintaining accurate estimating and controlling indemnity spend. • Share knowledge and support the development of others in your team and the wider claims community. • Build excellent working relationships with key stakeholders. • Provide regular communication with policyholders, their representatives, third parties, underwriting and actuarial colleagues What you’ll bring: • Experience of handling high value and complex commercial property, with a settlement authority of at least £500k. • Knowledge of handling Catastrophic injury claims would be advantageous. • Strong communication and interpersonal skills with the ability to influence and negotiate. • Motivational leader who demonstrates empathy and adaptability to drive effective outcomes. • Strong prioritization and time management skills, with the ability to effectively manage multiple tasks and meet deadlines in a fast-paced environment. • Educated to A-Level or degree standard or have an equivalent professional qualification (ACII/FCII/CILA).