Senior Claims Adjuster - Financial Lines

Location London
Discipline: Claims
Job type: Permanent
Contact email: matthew@weareedenbrook.com
Job ref: J3682
Published: over 2 years ago
Senior Claims Adjuster – Financial Lines £70,000 - £80,000 London – Flexible Hybrid working A top 10 commercial Insurance Company are seeking a Senior Claims Adjuster to manage a Financial Lines portfolio across multiple sub lines of business, across multiple levels whilst providing key support to the Claims Adjusting team. Key Responsibilities & Accountabilities: • To negotiate settlement of claims to bring them to a successful conclusion. This may involve policy holders, other professionals, insurers, loss adjusters, brokers, solicitors and third parties • Self-management of own caseload to ensure prompt settlement of files, accuracy and timeliness including control of vendor expenses. • To work within the CODE framework and the Claims Proposition with a particular focus on service delivery across the team for all internal/external client groups and partners. To fulfil compliance and regulatory requirements (including complaints procedure). • To act as part of a team to ensure both Team and individual goals are met and to work with third party service providers to ensure claims service standards are maintained • To represent at internal and external meetings including review meetings with brokers, key client’s and London market representatives • To build and maintain client relationships and look after key accounts through providing timely and clear responses to correspondence received. • To provide general assistance and support to senior claims adjusters, managers and underwriters including projects and ad-hoc tasks as they arise You will need to be able to display you have the following qualifications and experience: • Competent in Microsoft Office. • Solid understanding of the insurance/reinsurance market. • Successfully completed (or presently undertaking or required to undertake) study for ACII or country equivalent. • Some experience of customer relationship management/exposure would be preferred. • Experience in Financial Lines products be it from an underwriting, claims, adjusting or legal advice perspective. • Experience in handling D&O is essential, other Lines experience is preferred.