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Senior Claims Adjuster – Financial Lines
£70,000 - £80,000
London – Flexible Hybrid working
A top 10 commercial Insurance Company are seeking a Senior Claims Adjuster to manage a Financial Lines portfolio across multiple sub lines of business, across multiple levels whilst providing key support to the Claims Adjusting team.
Key Responsibilities & Accountabilities:
• To negotiate settlement of claims to bring them to a successful conclusion. This may involve policy holders, other professionals, insurers, loss adjusters, brokers, solicitors and third parties
• Self-management of own caseload to ensure prompt settlement of files, accuracy and timeliness including control of vendor expenses.
• To work within the CODE framework and the Claims Proposition with a particular focus on service delivery across the team for all internal/external client groups and partners. To fulfil compliance and regulatory requirements (including complaints procedure).
• To act as part of a team to ensure both Team and individual goals are met and to work with third party service providers to ensure claims service standards are maintained
• To represent at internal and external meetings including review meetings with brokers, key client’s and London market representatives
• To build and maintain client relationships and look after key accounts through providing timely and clear responses to correspondence received.
• To provide general assistance and support to senior claims adjusters, managers and underwriters including projects and ad-hoc tasks as they arise
You will need to be able to display you have the following qualifications and experience:
• Competent in Microsoft Office.
• Solid understanding of the insurance/reinsurance market.
• Successfully completed (or presently undertaking or required to undertake) study for ACII or country equivalent.
• Some experience of customer relationship management/exposure would be preferred.
• Experience in Financial Lines products be it from an underwriting, claims, adjusting or legal advice perspective.
• Experience in handling D&O is essential, other Lines experience is preferred.
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