Product Analyst, SunSystems

Discipline: Change Management
Job type: Permanent
Contact email: luca@weareedenbrook.com
Job ref: J5424
Published: 12 days ago
We are currently partnering with a Market-Leading Specialty Insurance company to recruit a Product Analyst (SunSystems). Reporting to the Product Manager, the Product Analyst will assist in the delivery of the key system products that support the overall finance systems and help improve the Finance team’s ability to deliver high quality outputs as efficiently as possible, whilst ensuring the systems are maintained and remain secure. Key Responsibilities; • Collaborate with the Product Manager and Finance stakeholders to support system updates, fixes, and the implementation of new features. • Record and track all defects, incidents, and change requests, providing appropriate evidence and assisting with troubleshooting and configuration. • Liaise with vendors to resolve functional issues, support performance improvements, and contribute to vendor management activities. • Manage and maintain data integration processes between finance systems and other platforms. • Ensure adherence to security standards and controls, supporting audit requirements and maintaining system/data integrity. • Handle user onboarding and offboarding, as well as maintaining key reference data across finance systems. • Provide end-user support, training, and engagement, including participation in user groups and feedback sessions. • Assist in testing and validation of systems following updates or software changes, ensuring stability and performance. The ideal candidate should have; • 4+ years’ experience working on SunSystems. • Background in IT Configuration or a solid background working on SunSytems in a Finance function. • Strong verbal and written communication skills, confident in communicating systems issues in a way that can be understood by all stakeholders