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Claims Adjuster - E&O / PI / FL
£50,000 - £60,000
London – Flexible hybrid working
A top performing Lloyds Syndicate are seeking an experienced Claims Adjuster/Handler to join their outstanding Errors and Omissions Team, including a wider portfolio of Professional Indemnity and Financial Lines claims as they aim to supplement continual growth.
Key responsibilities & accountabilities
• Perform claims adjusting in accordance with the London claims obligations
• Handle specific class of business, US and International Errors and Omissions, Professional Indemnity and Financial Lines claims for which claims authority has been agreed with the Head of Claims.
• Ensure the Syndicate meets internal and external standards for claims handling and customer service in particular by ensuring ECF and paper file turnaround times are met.
• Manage end to end claims processes through the use of Syndicate systems such as DOCOsoft workflow.
• Maintain positive relationships with clients and brokers and third party experts.
• Liaise with underwriters to maintain a valuable flow of information on claims issues and their impact on underwriting and policy interpretation.
• Actively manage loss adjusters and other experts to ensure that claims and expert fees are managed appropriately and in a timely manner.
• Maintain strong communication and advise the head of department on any relevant claims movements/issues/trends.
You will need to demonstrate the following skills & experience:
• Demonstrable claims background within Errors and Omissions is essential, Professional Indemnity and wider Financial Lines desirable.
• Part ACII qualified or working towards ACII.
• Technically sound claims knowledge.
• Working knowledge of London market claims systems (ECF).
• Proficient in Word/Excel and similar applications in order to report on claims information to underwriters and other members of the claims team.
• Team player with a positive and flexible attitude to change and development alongside achieving team objectives.
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