Head of Resilience & Third-Party Assurance

Location London
Discipline: Change Management
Job type: Permanent
Contact email: luca@weareedenbrook.com
Job ref: J5322
Published: 9 days ago
We are currently partnering with a market-leading MGA operating within the Lloyd’s Market to recruit a Head of Resilience & Third-Party Assurance. This is an exciting opportunity to play a pivotal role in enhancing and overseeing business continuity, operational resilience, and third-party risk management frameworks. In this strategic leadership role, you’ll be responsible for designing, maintaining, and leading the effective operation of resilience and third-party risk frameworks, ensuring compliance with regulatory expectations while fostering a high-performing, collaborative team culture. Responsibilities include but are not limited to: • Lead the design and execution of the firm’s Operational Resilience, Business Continuity, and Third-Party Assurance Frameworks. • Identify, assess, monitor, and manage resilience risks across the business and its client base. • Collaborate with internal functions including Delegated Authority, Claims, and IT to ensure a cohesive and compliant approach to third-party oversight. • Manage and develop a high-performing Business Resilience team, setting clear objectives and creating opportunities for professional growth. • Oversee risk management and compliance processes in line with PRA, FCA, Lloyd’s, and other regulatory bodies. • Work closely with new clients to embed robust operational resilience and third-party controls from onboarding onwards. • Prepare and deliver high-quality reports and updates for governance bodies and regulatory submissions (e.g. Lloyd’s, PRA). • Act as a champion of resilience and risk awareness, promoting best practices internally and with clients. The ideal candidate should have: • 5 years' experience in the Lloyd’s Market, with a deep understanding of Lloyd’s contractual structures (e.g. service companies, coverholders, consortia, lineslips). • 3 years' experience in operational resilience, business continuity, or third-party risk management. • Strong knowledge of UK regulatory frameworks for resilience and third-party oversight (PRA, FCA, Lloyd’s). • Experience advising and presenting at Executive and Board level, with clear communication and reporting skills.