Senior Claims Technician - Reinsurance

Location London
Discipline: Claims
Job type: Permanent
Contact name: Matthew Gowan
Contact email:
Job ref: J4014
Published: 12 days ago
Senior Claims Technician (Reinsurance: Property, Casualty and Specialty Casualty) Salary - Competitive London – Flexible hybrid working One of the world’s fastest growing international Brokers are seeking a Senior Claims Technician to manage a portfolio of Reinsurance Claims across Property, Casualty and Specialty Casualty to support a significant build out of the function. Key responsibilities & accountabilities: • Primary mandate is to consider the best outcome for the Client through providing support in the broking of Property, Casualty and Specialty Casualty Reinsurance Claims. • Analyse/evaluate and process excess of loss, proportional and facultative reinsurance claims according to contract terms and guidelines, and established company processes. • Liaise with reinsureds and reinsurers regarding claims queries and issues as mandated. • Analyse and evaluate contract wordings in order to assist in considering coverage and indemnity owed to a claim according to the terms and conditions of the original policy and reinsurance contract. • Maintain follow-up records and review claim files to expedite the reporting of developments according to contract reporting guidelines. • Timely performance of technical functions, drawing on technical experience and internal resources to meet department objectives and expectations, according to SLA’s. • Maintain reports, spreadsheets and other related business material as required. • Maintain claim files following established company procedures and update information in the company database. • Assist brokers and senior management with the preparation of claim data for client presentations. • Ensure files are kept in good, current order, with appropriate and thorough documentation. • Work with IBA Finance and Internal Operations to ensure prompt payment of claims. Skills & Experience: • A minimum of 5- 10 years of reinsurance claims experience. • Knowledge of the London Market claims processes and protocols and a good understanding of the infrastructure including CLASS / ECF; • Basic knowledge of proportional, excess of loss and facultative reinsurance contracts. • Strong analytical and organizational skills • Good communication and interpersonal skills • Proven organizational and time management skills. • Ability to perform well in a busy business environment and possess energy, drive and enthusiasm.