Operational Resilience & Vendor Management Specialist

Location London
Discipline: Audit, Risk & Compliance
Job type: Permanent
Contact name: Aston
Contact email: aston@weareedenbrook.com
Job ref: J5968
Published: about 1 month ago
Edenbrook are partnering with a Global Specialty Insurer on a Operational Resilience & TRPM specialist hire. Responsibilities Lead and support Operational Resilience, Business Continuity, and Third-Party Risk Management activities, ensuring alignment with FCA, PRA, Lloyd's, and internal governance frameworks. Manage incident reporting, root cause analysis, lessons learned, remediation plans, and regulatory reporting, while tracking actions, vulnerabilities, and governance updates. Conduct business impact analyses, identify critical business services, assess operational impacts and tolerances, and maintain resilience documentation, plans, and annual reviews. Oversee third-party and vendor lifecycle management, including onboarding, resilience assessments, contract reviews, SLA/KPI monitoring, inventory management, and remediation activities. Develop, review, and maintain operational resilience policies, procedures, regulatory submissions, and governance documentation, while monitoring regulatory changes and assessing their business impact. Knowledge & Skills Proven experience in Operational Resilience, Business Continuity, or Third-Party/Vendor Risk Management within a regulated financial services or insurance environment. Strong knowledge of FCA, PRA, Lloyd's, outsourcing, vendor management, and operational resilience regulatory requirements. Excellent report writing, policy development, and presentation skills, with experience preparing materials for senior management, committees, and boards. Strong stakeholder management skills, with the ability to influence, challenge, and collaborate across all levels while delivering pragmatic, solution-focused outcomes in a complex international environmen