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Job responsibilities:
- To proactively record, process and settle claims in accordance with our principles and procedures and to maintain files within our service standards
- To ensure that all files are reserved accurately and promptly within our reserving philosophy.
- To be personally responsible for ensuring the reserves fully reflect the level of damages on each file
- To process cheques on claims files as required and in accordance with your authorities
- To identify and champion potential fraudulent claims and action as per guidelines
- Ensure liability is agreed within existing case law and accident circumstances
- Effectively negotiate with customers, suppliers all relevant third party representatives
- To adhere to and consider all regulatory requirements at all times, including TCF, DPA, AML and Anti Bribery principles, and ensure all direct reports are compliant.
- Comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times
- Ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times,
Claims Negotiator (Customer) X5
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